Recently I couldn't get into my apartment and had to pay for a locksmith out of pocket, it was due to a lock malfunction. Terese Hiram from Captain Cook has always been helpful and gracious with her time. I contacted her and she immediately responded to me which resulted in me getting reimbursed for my troubles.
I really appreciate Ms. Hiram and Captain Cook Real Estate, glad to be renting through a legitimate business. Thank you for your professionalism.